Building conversational interfaces is a hot new area for developers. Chatbots can be a way to reduce friction in websites and apps and to give customers quick answers to commonly asked questions in a ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Google Cloud on Wednesday announced a series of updates to Dialogflow, the development platform for building chatbots and interactive voice responses (IVR). Dialogflow is the core technology behind ...

Google today announced the beta launch of its enterprise edition of Dialogflow, its tool for building chatbots and other conversational applications. In addition, Dialogflow (both in its free and ...

In our latest installment of this multipart series on building intelligent bots using Google Dialogflow and Contact Center AI (CCAI), we discuss how the engagement surface determines whether or not to ...

Voice-enabled bots are revolutionizing the market for interactive voice response (IVR) systems. When compared to a traditional DTMF interface, voice can be a highly effective user interface ...

Corbin is a tech journalist and developer who worked at Android Police from 2016 until 2021. Check out his other work at corbin.io. Back in September 2016, Google purchased Speaktoit, a company ...